Ordering

Orders can be made via the website, by phone, or by printing off an order form and posting it to us.

We offer credit and debit card payment facilities through PayPal – a secure payment gateway used and trusted by millions worldwide. We also accept payment by cheque, made payable to Lares & Penates.

On receipt of your order we will send you an acknowledgement via email. If you have not received an acknowledgement within 48 hours, then please contact us immediately at sales@lares-penates.co.uk or on 01274 258304.

Orders are treated according to the availability of the goods and items will be allocated upon payment.

Essential checks before ordering

It is your responsibility to ensure that the furniture products you have ordered will fit into your home, and that there is sufficient access for our delivery lorry to reach the delivery address. Please remember – all measurements are approximate; please allow +/- 2cm variance on sizes stated.

Deliveries requiring special access arrangements can be made but will sometimes bear an additional cost. To ensure that delivery prices are kept low the driver will not undertake additional tasks such as removing window frames.